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| A SERIES OF ONE-DAY COURSES FOR ALL LEVELS OF STAFF FROM INDEPENDENTLY MINDED PRACTICES. THESE COURSES ARE DESIGNED TO INCREASE DISPENSING VALUES, ENHANCING PATIENT SATISFACTION AND IMPROVE STAFF CONFIDENCE. |
PROVEN TO:
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Increase dispensing values
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Improve patient loyalty
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Enhance practice profitablity |
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COURSE ONE
Optical Assistant / Receptionist - One
"THIS COURSE MADE ME THINK A LOT MORE ABOUT MY APPROACH TO PATIENTS"
TARA TEMPLE - S. DAVIDSON OPTICIANS
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COURSE TWO
Optical Assistant / Receptionist - Two
"LEARNING ABOUT PD MEASUREMENTS & FRAME ADJUSTMENTS WAS JUST WHAT I WANTED TO KNOW"
MOIRA SNOW - PERRY'S OPTOMETRIST
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COURSE THREE
Commercial Dispensing
"THOROUGHLY ENJOYED THE DAY, EXACTLY WHAT I EXPECTED, VERY USEFUL"
CLAIRE JONES - EVANS & JONES
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COURSE FOUR
Optical Marketing & Management
"THIS COURSE WAS OF GREAT IMPORTANCE TO ME"
SHARON HARRIS - 4 SIGHT
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THE COURSES
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These open courses are highly interactive and designed to provide lasting and measurable improvements in practice performance. An appropriate commercial and professional balance is always maintained.
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Each delegate will receive a certificate of attendance.
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Courses are held in central city locations, easy to reach by car or public transport.
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A full day's training, refreshments, lunch and full training notes are included.
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Courses start at 9.30am, following registration and coffee from 9.00am, and end at 5.00pm |
| Customised courses are also available for practices who wish to train their staff locally. Full details of these and our marketing consultancy packages are available on request. |
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