OPTICAL MANAGEMENT
DEVELOPMENT PROGRAMME

This programme has been development and written specifically for the owners and managers of independent and small group practices. It contains proven strategies and practical ideas.

Ideal for practices that realise it is no longer possible to rely purely on excellent clinical care and skills as well as recognising the need for all practices to be managed more effectively as a business.

Based on over 40 years combined experience gained by the authors working with over 1,500 independent optical practices.
Price:
£245 €375 $375

Price with Retail Optical Training Programme:
£325 €495 $495

These prices include packaging and delivery worldwide. For VAT purposes these manuals are zero rated.
  
CONTENTS
   > Introduction and users guide
> Conducting a practice review
> Independent practice - a recipe for success
> Staff recruitment and appraisals
> Training and coaching
> Leadership, motivation and delegation
> Effective customer care
> Maximising practice performance
> Successful marketing strategies
> Appendix
    
NO RISK, MONEY BACK GUARANTEE
TMR will refund any returned manual within 28 days of receipt, when accompanied with a statement of why it is not an invaluable management programme.
(Returned OMDP's will be at the buyer's expense, in good condition)
  
BENEFITS

You should buy this programme if you want to:
  
   > Make your practice more competitive...
> Develop your management skills and staff...
> Increase the value of your practice...
> Communicate better with patients...
> Encourage patients to spend more and return more often...
> Increase patient numbers...
> Improve the business performance of your practice...
> Spend more quality time with patients...
    
FREE E-MAIL SUPPORT

The authors will answer any questions regarding the implementation or understanding of any of the OMDP's contents for up to 12 months from the date of purchase via email info@tmr.co.uk
  
  
  
  
"THE OPTICAL MANAGEMENT DEVELOPMENT PROGRAMME PROVIDES AN IMPORTANT NEW BUSINESS RESOURCE FOR ANY OWNER OR MANAGER OF AN INDEPENDNT OR SMALL GROUP PRACTICE. TMR'S PROVEN PRACTICE-BUILDING IDEAS AND TECHNIQUES FILL AN IMPORTANT COMMERCIAL NEED THAT OPTICAL UNIVERSITY AND COLLEGE COURSES OFTEN NEGLECT. THE OMDP PROVIDES THE TOOLS FOR ALL FORWARD THINKING OPTICAL MANAGERS"
RICHARD LLEWELLYN BSc FCOptom DOrth