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COURSE ONE
Optical Assistant / Receptionist - One
All support staff
Designed for both experienced and new support staff. This course will provide participants with the skills necessary to convert pricing enquiries into appointments confidently, use the telephone more effectively, fill the appointment book efficiently and communicate positively with patients. This will lead to improved patient satisfaction and increased practice efficiency.
Delegates will also gain a better understanding of the most common optical anomalies, including short-sight, long-sight, astigmatism and presbyopia along with an introduction to contact lenses.
Course One £180.00 + £31.50 VAT
Total £211.50
Discounts:
*10% discount is offered to AOP members when membership number is quoted
*5% discount is available to practices booking three or more places at the same time
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